Privacy Policy
Mint Wealth ("we", "our", or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains, in simple terms, how we collect, use, and protect your information when you use the Mint Wealth mobile application (the "App").
Last updated June 2026
Information We Collect
We collect only the information required to operate the app and complete transactions.
Personal Details
- Name
- Mobile number
- Email address
- Identity (KYC) details, where required by law
Transaction Details
- Buy and sell orders
- Metal type, purity, weight, and value
- Payment details (processed securely by authorized partners)
App & Device Data
- Device type and app version
- IP address and general location (country or city level)
- App usage data for performance and security
Advance Payment & Order Data
- Advance payment status
- Payment confirmation, failed payment, cancelled payment, retry payment, refund, and transaction status
- Order ID, cart items, delivery/pickup/vault preference, scheduled time, store selection, and order history
- Balance amount payable after advance payment, where applicable
Payment Processing Data
Payments may be processed through authorized third-party payment providers such as Stripe or other payment gateways. We do not store full card numbers, CVV, or complete payment credentials in the App. Payment providers may collect and process payment details according to their own privacy policies and security standards.
How We Use Your Information
Your information is used to:
- Enable buying, selling, and tracking of gold and silver
- Show real-time prices, charts, and portfolio data
- Process transactions securely
- Send price alerts, notifications, and important updates
- Improve app performance and user experience
- Meet UAE legal, regulatory, and compliance requirements
- To create and manage orders after successful advance payment
- To verify advance payment status
- To manage pending, failed, cancelled, refunded, or completed payments
- To support payment retry, order cancellation, delivery, pickup, vault storage, and customer support
- To maintain transaction records required for accounting, fraud prevention, dispute handling, and UAE legal compliance
We do not use your data for purposes unrelated to Mint Wealth services.
Data Sharing
We do not sell your personal information.
We may share limited data only with:
- Trusted service providers (payments, hosting, notifications, analytics)
- Regulatory or legal authorities in the UAE when required by law
- Business transfers (such as mergers or acquisitions), if applicable
We may also share limited transaction and payment-related data with payment processors, banks, fraud-prevention providers, delivery/pickup partners, hosting providers, notification providers, and legal or regulatory authorities where required.
All partners are required to follow strict confidentiality and data protection standards.
Data Security
We use industry-standard security measures to protect your data, including:
- Encrypted data transmission
- Secure servers
- Controlled access to sensitive information
While we take strong precautions, no digital system can be guaranteed 100% secure.
Data Storage & Retention
- Your data may be stored on secure servers located in or outside the UAE
We retain data only as long as necessary for:
- Providing our services
- Legal and regulatory compliance
- Fraud prevention and dispute resolution
Order, payment, invoice, refund, cancellation, and compliance records may be retained for the period required by UAE laws, tax/accounting requirements, fraud prevention, and dispute resolution, even after account deletion.
When no longer required, data is securely deleted or anonymized.
Your Rights (UAE Users)
As a user in the UAE, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request account deletion (subject to legal obligations)
- Control notification and alert preferences
Requests can be made through the App or by contacting our support team.
Notifications & Alerts
Mint Wealth sends notifications related to:
- Price alerts
- Buy/sell confirmations
- Market news and insights
- Security and account updates
You can manage or disable notifications at any time through your device or app settings.
Third-Party Services
The App may use third-party services such as payment gateways or market data providers. We are not responsible for their privacy practices and recommend reviewing their policies separately.
Children's Privacy
Mint Wealth is intended for users 18 years and above. We do not knowingly collect data from minors. If such data is identified, it will be deleted promptly.
Policy Updates
This Privacy Policy may be updated occasionally. Any changes will be reflected by updating the "Last updated" date. Continued use of the App means you accept the revised policy.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Company Name: Mint Jewels
Telephone: +971 4 2262 916
Mobile / WhatsApp: +971 56 7325 916
Email: business@mintjewels.ae
By using Mint Wealth, you confirm that you have read and understood this Privacy Policy and agree to its terms.